Welcome

Service pricing does not include gratuity. In appreciation to staff for outstanding services, gratuities may be given at your discretion. Customary gratuity for each service provider is 15 to 20 percent. Tipping is accepted in cash & electronic forms. Your comfort and well-being are very important to us. Prior to receiving your service, please inform us of any special requests or needs you may have. We will do our best to customize your service to ensure your maximum enjoyment and benefit. Be sure to mention any medical information when booking your appointment(s). Certain treatments may not be advisable for you. Before your treatment begins, let your service provider know of any medical concerns or if you are pregnant, massage services are provided only if you are beyond your first trimester by a certified LMT.

Policies

BOOKING

The following policies must be agreed to before bodywork of any type will be performed. These policies are here to protect the client as well as the practitioner and are intended to clearly lay out the expectations for both before, during and after the session.

First Time Clients

Please understand that although massage can be very therapeutic, & relaxing it is not a substitute for medical examination, diagnosis, care and/or treatment. Being that massage should not be done under certain medical conditions, you affirm you have answered all questions pertaining to all medical conditions truthfully and have informed any service provider of Addicted to Zen of any and all medical conditions, especially those that are contraindicated (will be worsened by massage).

Deposits

As of right now ATZ does not require deposits for booking.

Location Confirmation

Please confirm the session address and any special parking or gate instructions prior to the session date.

TREATMENT DAY

Prep

Please have an area available for setup in, 10 square feet is ideal, and all pets & persons of any age that might interrupt the session safely somewhere else.(pets in session are welcome as long as we don’t have to police them).

Access to a bathroom or sink to wash up before and after sessions is ideal.

Appointment Time Change

We will arrive at least 15 minutes prior to the session start time. If we are running late due to traffic or another unforeseen change in things, we will let you know ASAP. If you don’t hear from us, please feel free to call us. If you need to move your session please don't hesitate to reach out. Should we arrive at the session destination and there is nobody available to receive us up to 15 minutes after session start time the full cost of the appointment(s) will be charged.

Cancellations

Please understand that this is a therapeutic massage and any sexual remarks or advances will terminate the session at full cost without refund. As of right now, We do not penalize last minute cancellations prior to 2 hours of your booked appointment.

Human behavior flows from three main sources: desire, emotion, and knowledge.